Housekeeping & Operations (Janitorial)

About the Role

In this role, you will ensure a safe and clean environment in all areas of the store. You will perform daily store cleaning tasks effectively and efficiently and complete operational processes as needed to provide an excellent customer experience.

What You’ll Do

• Clean all areas of the store (e.g., floors, windows, restrooms, trash receptacles) following Kohl's best practices and standard procedures, guidelines, and methods
• Utilize only approved chemicals, supplies, and equipment to ensure a safe and clean environment
• Maintain levels of company-approved chemicals and supplies by placing orders when supplies are low, ensuring supplies are rotated and stored properly
• Complete and maintain required training for chemical, equipment, and maintenance
• Routinely complete basic equipment maintenance following company guidelines
• Effectively use Kohl's tools and technology to plan, communicate, and share information with the store team
• Support the operations team to receive and process product, execute stockroom operations, and omni-channel fulfillment when needed
• Engage customers by greeting them and offering assistance with products and services

All associate roles at Kohl’s are responsible for:

• Acting with integrity, honesty, and fostering teamwork in an engaged and inclusive culture
• Exercising good judgment and discernment when making decisions; taking appropriate partners as needed
• Demonstrating a customer service mindset, anticipating customer needs, and satisfactorily resolving issues
• Meeting or exceeding individual goals (e.g., productivity, credit, loyalty)
• Accomplishing multiple tasks within established timeframes
• Following company policies, procedures, standards, and guidelines
• Maintaining adherence to company safety policies for the safety of all associates and customers
• Receiving, understanding, and proactively responding to direction from supervisors/managers and other company personnel
• Other responsibilities as assigned

What Skills You Have

Required

• Excellent customer service skills and ability to multi-task with strong attention to detail
• Verbal/written communication and interpersonal skills
• No retail experience required
• Must be 18 years of age or older
• Flexible availability, including days, nights, weekends, and holidays

Preferred

• Client-facing retail or service industry experience

Pay Range: $15.25 - $19.85

Benefits:
Kohl’s offers a variety of benefits to associates depending on full-time/part-time status and work hours, including:

• Work Life Balance: PTO, Vacation Buy Program, Parental Leave
• Health & Wellness: Medical, Dental, Vision, and short/long-term disability programs; Emergency health programs such as Accident Protection and Critical Illness Plans
• Savings & Retirement: 401k, Flexible Spending Accounts, and associate discount programs with Kohl’s partners
• Insurance Programs: Life Insurance for you, your family, or your pet, along with other protection programs
• Life Events: Legal and adoption assistance benefits